Shipping policy
Shipping Policy
Last updated: 12-18
Thank you for shopping with Novaloot. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–4 business days
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International Shipping: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
Shipping Locations
Novaloot currently ships to:
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United States
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Select international destinations
If shipping is unavailable to your location, you will be notified during checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Customs, Duties, and Taxes
Novaloot is not responsible for any customs duties, taxes, or additional fees applied to international orders. These charges are the responsibility of the customer.
Lost, Damaged, or Stolen Packages
Novaloot is not responsible for packages lost, stolen, or damaged after the carrier confirms delivery. If your package arrives damaged, please contact us within 7 days of delivery and include clear photos of the damage.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. Novaloot is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: chums-mister.3k@icloud.com
Company Name: Novaloot